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Health vs Hubris:

Alan Shoebridge on 2021 Pandemic Leadership

  • It's well known that as news of the pandemic broke, most health systems paused and  regrouped on their messaging and outreach.

    Salinas Valley Memorial Healthcare, on the other hand, ramped up, expanded to more channels, and saw their patient engagement increase significantly because of it.
    We're talking with Alan Shoebridge, SVMH's Director of Marketing, and the mastermind behind their strategy! You'll learn about what's worked and hasn't worked in their multi-channel strategy and leadership strategy for 2021. 

Join the Conversation!


What You'll Learn:

  • Health vs Hubris in a Pandemic
  • Multi-channel Movements to Inform & Influence Patients
  • Data-Driven Approaches in 2021


shoebridge_circleAlan Shoebridge

Title: Director of Marketing
Company: Salinas Valley Memorial Health System


Photo-Sheetal-Shah-200x200Sheetal Shah

Title: COO
Company: SymphonyRM

Photo-Chris-Hemphill-200x200Chris Hemphill

Title: Director of Client AI & Operations
Company: SymphonyRM

ABOUT SymphonyRM

SymphonyRM is helping health systems transform how they acquire, engage, and retain patients by creating a membership model rivaling the capabilities of world-class consumer organizations. By generating data-driven, prioritized next best actions for every consumer, prospect, and provider in your health system, SymphonyRM is helping organizations use personalized, prioritized, and proactive outreach to build deeper customer relationships and drive better outcomes, while increasing revenue.

Meet Some of Our Customers

With 100% client renewal rate, our happy customers are driving success with SymphonyRM.