Data lies quite often. Loaded questions, imbalanced samples, and cognitive bias can all lead data to misinform us about how we should engage and promote healthcare in our communities. We're told to be data-driven, but without the right approaches, we could be building up heavy confidence in going the wrong path.
Sondra Brown recognized this challenge and founded MDRG in order to help leaders across healthcare and other industries break past these fallacies and distortions.
Along with Sondra, Kristy Roldan (MDRG) and our own Jenn Misora (former HCA) & Chris Hemphill discuss what's worked & what hasn't for data-driven, strategic healthcare decisions.
What you'll learn from this conversation -
- Whole Mind research approaches to understand your healthcare consumers' needs
- Data fallacies - when should I throw out my data?
- Stories and studies on data-driven transformation