You Don’t Know Me! Chris Bevolo on Personalization in Healthcare Marketing

Personalization carries more weight in healthcare than in other industries. Missing high-impact healthcare outreach is a far greater cost than missing TV recommendations or shopping offers.

Chris Bevolo, author of Joe Public Doesn't Care About Your Hospital, has spent a career moving healthcare towards consumerism. To help us unravel the complexities around personalization, he joins our Head of Influence services, Sarah Coles.

What you'll learn:
  • How to focus on on personalization and relevance without being creepy
  • How to evaluate the effectiveness of personalization strategies & platforms
  • Cultural & change management around creating personalized/data-driven outreach

Join the Conversation!


Chris Bevolo

Title: Executive Vice President
Company: ReviveHealth

Photo-Chris-Hemphill-200x200Chris Hemphill

Title: VP, Applied AI & Growth
Company: SymphonyRM

circle-cropped (26)Sarah Coles

Title: Head of Influence
Company: SymphonyRM

ABOUT SymphonyRM

SymphonyRM is helping health systems transform how they acquire, engage, and retain patients by creating a membership model rivaling the capabilities of world-class consumer organizations. By generating data-driven, prioritized next best actions for every consumer, prospect, and provider in your health system, SymphonyRM is helping organizations use personalized, prioritized, and proactive outreach to build deeper customer relationships and drive better outcomes, while increasing revenue.

Meet Some of Our Customers

With 100% client renewal rate, our happy customers are driving success with SymphonyRM.